Operations <> Sales Alignment Workshop
When sales and delivery finally pull together
Is your sales team selling dreams, while your delivery team struggles with reality?
Are unclear handovers, false expectations, and friction between sales and operations slowing your growth?
Then our Alignment Workshop is exactly what you need: 1-2 intensive days in which we align communication, processes, and perspectives – for greater efficiency, customer satisfaction, and team flow.
What you get
Shared Customer Journey
We develop a seamless view of the customer – from pre-sales to project completion.
Messaging Alignment
What promises are made in sales – and what does delivery need to know about them? We align language, expectations, and positioning.
Establish feedback loops
We create mechanisms through which learnings and customer feedback flow from delivery back to sales – and vice versa.
Mini Playbook for Handovers
You will receive a shared handbook with responsibilities, timing, must-have information, and handover routines.
Define communication channels
When do teams communicate? What information goes where and when? We define clear, streamlined channels – async and live.
Establish a handover process
Work with us to develop a binding, repeatable process for handing over clients and projects – ready to scale.
Duration and format
🕓 1-2 days
- as a compact, interactive team workshop
💲 Price on request
Who is this workshop intended for?
- For scale-ups where sales sells faster than operations can deliver
- For companies that want smooth growth processes
- For teams that no longer want to work „against each other“ but with each other
What you will have
after the workshop
- A shared view of the customer
- Coordinated messaging
- Clear communication channels & handover processes
- A mini playbook everyone can use
- Less blame – more collaboration
This isn't right for you?
From chaos to clarity – we strengthen your collaboration from within
Whether you’re currently scaling, working remotely, or simply feel like your team is capable of more than they currently show: We have the right coaching setup for your next development step.
Our programs combine team coaching, clear process structures, and C-level sparring – for companies that want sustainable collaboration instead of short-term action. Together, we create structures that work – and last.
Get your team running smoothly again
Book a free initial consultation now – and together we’ll see how we can take your setup to the next level.
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We support startups and scale-ups with tailored product operations solutions.
📍 Across Europe | Consulting and Implementation
📧 hallo@naga-operations.de
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